Refund Policy

Our Refund Policy depends on the nature of the services we provide. Our company always values the satisfaction of our esteemed customers. We do not have any hidden Terms & conditions pertaining to payments and refunds thus you can bet on us for a reliable business transaction with us.
The refund policy would differ from one service to the other after thorough assessment of the efforts done.
  • Taxes and many other applicable fees paid on the service levied by the regulatory bodies will not be refunded at any cost.
  • In case cancellation is initiated by the customer as a biased attempt which might violate the terms stated in the work agreement(s), no refund would be entertained.
  • Refund will not be applicable for short-term projects of 12-24 hours delivery time-frame.
  • In case a delay occurs or service disruption happens due to unspecified reasons from the customer, Covenant IT will not entertain cancellation or refund.
  • Internet Marketing Services

    Refund Policy will not be applicable in case of monthly payments.
    If payments are made upfront for 2 or more months, and you are approaching us for a refund
  • within 24 hours, a full refund will be processed.
  • after 24 hours but within one week, charges for 30 days will be deducted and the remaining amount will be refunded.
  • after one week but within 30 days, charges for 60 days will be deducted and the remaining will be refunded on a prorata basis
  • after a month, charges for previous months and the current 30 day period will be deducted and the amount for unused months will be refunded on a prorata basis.
  • Content writing services

    Upon receipt of an upfront payment, it is understood by us that the customer agrees that our content style & pattern cater to their needs and we are therefore accepted to complete the work. The content creation team starts discussing the project extensively, deeply analyzing and exploring opportunities to create the necessary content.
    Once the team in involved, after an assurance and assumption that an understanding develops and our writer(s) start creating content within 24 hours post payment receipt, there is no possibility of project cancellation, dispute or reversal. No fund wound be refunded at any cost in the midst, if the customer does not want to continue.
    We offer a specific number of editing and proofreading services for free, after which those services would be chargeable, at a nominal price.


    Covenant IT does not represent or endorse the accuracy or reliability of any information, content or advertisement (Collectively “The Materials”) contained on, distributed through, linked, downloaded or accessed from any of the services contained on this website, the quality of the products, information or other material displayed, or obtained by the user as a result of an advertisement or any information on offer in or in connection with the services. User shall acknowledge that reliance upon any such information shall be at their own risk. All information on this website ( is provided “As is”, with no guarantee of completeness, accuracy or the results obtained from the use of this information and without warranty of any kind, express or implied, including but not limited to warranties of performance and fitness for a particular service. Nothing herein contained shall to any extent substitute for the independent investigation and the sound and technical and business judgment of the reader. In no event shall be liable for any direct, indirect, incidental, punitive or consequential damages of any kind whatsoever with respect to the service, the materials and the products or the contents or any error. All the respective names and trademarks are property of their respective owners. Mentioned offers/prices on the website are subject to change from time to time and Covenant IT’s management decision regarding any dispute whatsoever if any will be binding.